Ready to proceed with a return? Please:
- Email us at friends@tryluma.co with your order details, a photo of the products, and your reason for returning. Please reach out to us for the specific return address, as it changes per product.
- Visit and use our Refund Policy Page.
- Ship your return as instructed, and provide tracking details to our support team.
IMPORTANT NOTICE: Before making a purchase or using our products or website, you must thoroughly read and agree to our terms of service, disclaimer, age policy, refund policy, and privacy policy. By making a purchase or using our products or website, you acknowledge and agree to all linked policies and related items. See Important Notice for further details.